IAM Specialist

We are looking for a IAM Specialist for a global company in Gothenburg. Start is in ASAP, 6-month limited contract to begin with, possibility of extension after that. IAM Specialist – Role Description We are seeking an identity and access management (IAM) specialist to set up IAM for external users (customers & agents) which is an enabler to build a modern customer portal where the customer gets ONE logged in experience. So, when a customer logs in to the customer portal, the customer automatically has access to other apps it previously has got access to, without having to log-in again to those. The role requires strong hands-on experience and the ability to work closely with business and tech teams to deliver reliable, high-quality solutions. We are looking for a results-oriented and proactive team player that ensures the IAM solution for external users works holistically for the company, not only for the new customer portal. Key Responsibilities • Review and understand current IAM setup • Map stakeholders • Collect the technical requirements • Gather business requirements and business rules • Define use cases • Align IAM strategy Process / Solution • Ensure it will work holistically for the company’s use cases (not only customer portal) • Define needed process to operate access requests, approvals, admin control, etc • Define how it will be operated Technical • Align IAM architecture • Set up Entra External ID, make it work for first two concrete use cases o Customer Portal o Schedules Application Collaborate • Collaborate closely with current IAM tech people and architects • Collaborate closely with technical foundation team • Collaborate closely with customer experience and interaction team Required Skills & Qualifications Business • Strong in business analysis to actively seek out business, tech and process requirements • Stakeholder management • Process design experience Technical • Proficiency in Microsoft Azure capabilities • Hands-on experience of