Marketing Content Specialist

About This Role The Role As a Marketing Content Specialist, you will be responsible for creating, managing, and delivering content for our customers. This is a highly operational, customer-facing role where you work hands-on with content every day and act as a trusted partner to our customers. You will regularly meet with customers, run check-ins, gather input, challenge ideas when needed, and translate business goals into concrete content output. This is not a purely strategic or managerial role; you are expected to execute. Key Responsibilities Content Production & Execution Write and edit high-quality content for our customers, including: LinkedIn posts Thought leadership content Blog articles Adapt tone of voice and messaging to each customer’s brand and audience Turn rough ideas, interviews, or notes into clear, engaging content Ensure content is delivered on time and meets agreed quality standards Customer-Facing Work & Collaboration Act as a primary content contact for assigned customers Run regular customer check-ins (monthly or bi-weekly) to: Align on goals, priorities, and feedback Present content ideas and drafts Gather input and insights from the customer Build strong, long-term customer relationships through proactive communication Guide customers on what content will work best and explain why Planning & Coordination Plan and manage content calendars together with customers Coordinate feedback cycles and revisions efficiently Collaborate internally with strategy, marketing, and customer teams Maintain documentation of content plans and customer preferences What This Role Is (and Is Not) This role is: Hands-on and execution-heavy Customer-facing with regular meetings Focused on writing, editing, and delivering content About turning strategy into real output This role is NOT: A purely strategic or advisory role A people management role A high-level “ideas only” position Who you are You have 2–5+ years of experience working with content, copy, or mark